When adding employees to your Upfort Shield account, you have the choice to assign them one of three roles:
Employee: An Employee will have access to the Training Portal only. You will set the required protections as well as assign the Cyber University training courses for them.
Internal Admin: An Internal Admin can adjust protections, set up phishing simulations, add/remove employees, view reports, and more. All administrators on an account have the same privileges. Internal Admins also have their own Training Portals and will be prompted to complete training courses, and will also receive Phishing Simulations if activated.
External Admin: An External Admin will only have access to the Admin Portal. They will be able to add and remove users, install protections for the team, review reports, but they do not have a Training Portal and will not receive Phishing Simulations.
If you would like this person to be protected by Upfort Shield, have access to Cyber University courses, and receive Phishing Simulations, re-assign them as either an Employee or an Internal Admin.