Points are a fun way to encourage users to get more familiar with the Upfort products, take trainings, flag phishing emails, and generally become more cyber-aware and cyber-safe.
You can see your running points total in your Achievements page in the Employee Portal: https://app.upfort.com/employee/achievements
We often get asked, "How do I earn more points?" Well, here is your guide to all the things that you can do to get those numbers up!
Automatic
- First of all, everyone starts with 20 points once you've activated your Upfort account (yay)!
- If your Admin enables Browser Firewall > Harmful Site Scanner for all users (15 points)
- If your Admin enables Browser Firewall > Content Filter for all users (10 points)
- If your Admin enables Inbox Defender for your company (15 points)
Individual Features
- Download and enable the Browser Firewall for yourself and use it at least once in 14 days (15 points)
- Enable 2 Factor Authentication (5 points)
Actions
- Complete an outstanding Training module (5 points) each
- Correctly pass a Phishing simulation (open, ignore) (10 points) each
- Read a failed Phishing report (5 points) each
Did you know that some activities cause you to LOSE points too?
That's right. For example, if you visit websites that are blocked by your Content Filter or Harmful Site Scanner you will see that as negative activity (-3 points). So be careful!
Other Negatives
- Clicking a link within a Phishing simulation email (-15 points)
- Giving email/password credentials in a Phishing simulation email (-20 points)
- Turning off the Browser Firewall (-15 points)
Frequently Asked Questions (FAQ)
1. Some of the features mentioned don't show up for me. Why is that?
Some features may not be turned on by your System Admin so they may not be visible for you to use or to enable. Speak with your administrator if you see features that you want to be using.
2. I am the System Administrator, where can I see people's points totals?
This is available under the Admin Dashboard > Users (side menu). The score will be the leftmost column:
3. When do the points expire or reset?
Most points do not expire. However, trainings reset after 12 months, and phishing simulation points reset after 3 months. So you will see a drop in points sometimes, that is normal. Keep doing all the good things to continue to grow your balance year-over-year.
4. What do the points get me?
Right now, it's just bragging rights amongst your fellow coworkers. However, in the future we may add a points redemption scheme for swag, raffles, or something else. Stay tuned!
5. My points total doesn't look right, what can I do?
Please reach out to Support and we have a way of double-checking your progress and help recalculate your total. contact@upfort.com or via phone or chat on our website.
6. How can I see how I am doing against other people at my organization?
When you go to your Achievements page, you'll see a leaderboard of your organization's top 3 users, and yourself on the right of the screen. If you're in the top 3 you'll see your organization's top 4 users.